Once the platform has loaded, you may need to move the main control window upward so that it can become accessible on your screen. This may be a necessary step because of the size of your monitor. To move the window, do the following:
Place the cursor over the platform icon in the task bar below. When the windows appear, move the cursor over the window you would like to make visible then right-click and select Move. The Up arrow should then be used to move the window into view.