Trading
You can request to have your account suspended. Suspended accounts do not have access to the platform and do not incur software and market data fees. Please...
Wed, 9 Jan, 2019 at 7:01 AM
Password resets must be security verified, please contact us via any of the below numbers to request a password reset. Please note that these numbers are no...
Mon, 10 Aug, 2020 at 10:53 AM
Available leverage is based on the account balance at the start of the trading day: $500 or less - 1:1 $500 to $2499 - 4:1 $2500 and over - 6:1
Wed, 9 Jan, 2019 at 7:03 AM
Maintenance margin requirements refers the amount of equity required for use of margin. Maintenance margin varies based on the price of the stock. A detaile...
Wed, 9 Jan, 2019 at 7:04 AM
Yes, pre-market trading begins at 7:30 am EST and post-market trading ends at 5:30 pm EST
Mon, 10 Aug, 2020 at 11:26 AM
Level 2 market data stream comes with the Active Account market and is included in the monthly subscription cost.
Wed, 9 Jan, 2019 at 7:05 AM
You can visit our Tutorials and Webinars page in the Legal and Resource Centre on our website for links to guides and tutorials on the platforms we offer.
Wed, 9 Jan, 2019 at 7:06 AM
As we do not have extensive technical knowledge of the limitations or syntax of hotkey scripts, we recommend that you contact the platform providers themsel...
Wed, 9 Jan, 2019 at 7:07 AM
A margin warning is a warning sent by your broker when a trader exceeds their overnight buying power. You would need to rectify this by closing out some of ...
Wed, 9 Jan, 2019 at 7:07 AM
You may need to review our margin policy as stocks with value less than $4 have different margin requirements. You may view our Margin Policy on our website...
Wed, 9 Jan, 2019 at 7:08 AM